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Error - While migrating mailbox from Exchange Onpremise to Exchange Online... Cannot find a recipien

  • Rohit Anand
  • Dec 21, 2017
  • 1 min read

I was doing a mailbox migration from exchange onpremise to exchange online and got below error

Cannot find a recipient that has mailbox GUID '1b2eaa95-0d64-4469-9fb2-d8f9be3e28ce'.

+ CategoryInfo : NotSpecified: (:) [New-MoveRequest], RemotePermanentException

+ FullyQualifiedErrorId : [Server=PS1PR04MB1019,RequestId=77f6db6a-1901-4fbb-9aac-d4220510b1e0,TimeStamp=12/21/201

7 4:20:49 PM] [FailureCategory=Cmdlet-RemotePermanentException] BB28A269,Microsoft.Exchange.Management.Migration.M

ailboxReplication.MoveRequest.NewMoveRequest

Please follow below steps to resolution:

1. Open windows power shell and import session to connect with exchange online. Please execute below command to check replicated exchange guid in exchange Online.

2. Please open Exchange Management shell in exchange onpremise and check exchange guid

3. Please compare exchange guid and if you found difference, Please execute below command to set as per step 2 exchange guid in exchange online powershell

Set-MailUser -identity userid -ExchangeGuid "Use Step 2 onpremise exchange guid"

4. Please run below command to check the exchange guid in exchange online and you will see it's got changed as per onpremise exchange guid.

5. Please execute mailbox movement request and you will be able to initiate successfully.


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1 Comment


jsibeko
Jul 07, 2020

Good Day Rohit and thank you for your post

I have a similar issue but mine is referencing a GUID from elsewhere (Mailbox location when looking deeper into the mailuser from Exchange Online), the ExchangeGUID from both On-Prem and Online are identical

What could cause this and how can I resolve it

Thank you Jabu

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